Try before you buy#
Every CoreInto plan can be tried free for the trial period shown in the store, with every feature and no card. We ask you to use the trial to make sure CoreInto fits your business before you buy.
Licence fees#
Because the trial lets you test everything first, licence fees are not refunded once a licence key has been issued for the term, except where the law requires it or as described below.
When we refund#
- Duplicate payments and payments made in error are refunded in full.
- If we cannot provide the licence you paid for, we refund the unused part of the term.
- Moving to a larger plan during a term: the unused part of the old plan is credited against the new one.
Cancelling#
You can cancel a plan at any time from the client area. It stays active until the end of the paid term and does not renew.
How to ask#
Open a ticket at system.coreinto.com or write to sales@coreinto.com with the invoice number. Refunds go back by the original payment method or to account credit.