Affiliates#
Clients join the affiliate programme from the client area and get a personal link. A visitor who arrives through the link is remembered in their browser; when they order, the services on that order become the affiliate's referrals, and each time an invoice for a referred service is paid, the affiliate earns a commission. Commissions can be held for a number of days before they reach the affiliate's balance, so a refund in the first weeks does not cost you. Affiliates see their visitors, referrals, commission and balance, and ask for a payout once they reach the minimum; the request arrives as a ticket. Staff pay it out as account credit or record a payment made another way, such as a bank transfer, and a monthly report goes to every affiliate.
Resellers#
The reseller programme gives approved clients wholesale prices. Reseller tiers are client groups with a discount on new orders, their own prices per product group if you wish, and a discount on domains. Clients apply from the client area and staff approve them, choosing a tier.
Each tier can carry a monthly spend that earns it. With automatic tiers on, the daily run moves resellers up to the highest tier their spending over the last 30 days earns, and down again if you choose, never below the lowest tier.
Frequently asked questions
How is affiliate commission paid?
Once an affiliate's balance reaches the minimum you set, they ask for a payout. Staff pay it as account credit, or by bank transfer or another way and record it.
Can resellers move between tiers by themselves?
Yes. With automatic tiers on, the daily run moves each reseller to the tier their spending over the last 30 days earns.
